Privacy Policy

1. Introduction

WA AI Hub ("we", "us", or "our") operates the Australia AI Business Index (AIBI) website at aibi.fyi. We are committed to protecting your personal information and your right to privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Request our free Executive Summary download
• Purchase the full AIBI report
• Contact us via email or the website
• Subscribe to our communications

Personal Information Collected:

• Name: To personalise communications and address you correctly
• Email Address: To deliver requested materials and respond to enquiries
• Job Title: To understand your role and provide relevant content
• Company/Organisation: To understand your professional context

Automatically Collected Information:

When you visit our website, we may automatically collect certain information including:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, referral source)
• IP address (anonymised where possible)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Fulfil requests: Deliver the Executive Summary or purchased reports
• Communications: Send updates about AIBI, related research, and WA AI Hub initiatives (with your consent)
• Improve services: Analyse usage patterns to enhance our website and offerings
• Legal compliance: Meet our obligations under Australian law
• Security: Protect against fraudulent or malicious activity

4. Legal Basis for Processing (APPs)

Under the Australian Privacy Principles, we process your personal information based on:

• Consent: You have given clear consent for us to process your personal information for specific purposes
• Contract: Processing is necessary to fulfil a purchase or service request
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information:

• Encryption: All data transmitted via our website uses TLS/SSL encryption
• Secure Storage: Personal information is stored on secure servers with access controls
• Data Minimisation: We only collect information necessary for the stated purposes
• Access Controls: Only authorised personnel have access to personal information
• Regular Reviews: We periodically review our security practices

Your data is stored within Australia where possible. If data is transferred overseas (e.g., for cloud hosting), we ensure appropriate safeguards are in place as required by APP 8.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website or delivering services, including Formspree Inc. (form submissions), email delivery services, and payment processors, all bound by confidentiality agreements and data protection requirements
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals
• With Your Consent: For any other purpose with your explicit consent

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Lead/Contact Information: Retained for up to 3 years from last interaction, or until you request deletion
• Purchase Records: Retained for 7 years to meet tax and legal obligations
• Analytics Data: Aggregated and anonymised data may be retained indefinitely

8. Your Rights Under the Privacy Act

Under the Australian Privacy Act 1988, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act

To exercise any of these rights, submit a privacy request using our contact form, selecting “Privacy or data request” as the subject. We will respond within 30 days.

9. Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies (e.g., Vercel Analytics) to understand how visitors interact with our site. These cookies:

• Do not collect personally identifiable information
• Are used for aggregate statistical analysis only
• Can be disabled via your browser settings

10. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about how your personal information has been handled.